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  • Industry Solutions
  • Support
  • Working at The Cloud
  • About us
  • Contact

    • THE CLOUD – EUROPE'S LARGEST PROVIDER OF PUBLIC, PRIVATE AND VIRTUAL WiFi NETWORKS

    In a world that is heating up, accelerating and increasingly interconnected, there is so much that can be improved with our work.
These are compelling reasons why many leading companies, numerous cities and municipalities and millions of users opt for The Cloud's WiFi offer: intelligent, secure, fast and reliable networks on a German platform along with expertise in many business areas.

    WORLDWIDE, SMALL AND LARGE CITIES AND

    COMPANIES USE OUR WiFi NETWORKS

     

    EMPOWERING THE FUTURE
    With our software for network operation, our platform for edge computing, our performance management tools and consistent use of the world's best hardware, our network solutions are market-leading.
    EMPOWERING THE FUTURE
    With our software for network operation, our platform for edge computing, our performance management tools and consistent use of the world's best hardware, our network solutions are market-leading.
    EMPOWERING THE FUTURE
    With our software for network operation, our platform for edge computing, our performance management tools and consistent use of the world's best hardware, our network solutions are market-leading.
    EMPOWERING THE FUTURE
    With our software for network operation, our platform for edge computing, our performance management tools and consistent use of the world's best hardware, our network solutions are market-leading.
    EMPOWERING THE FUTURE
    With our software for network operation, our platform for edge computing, our performance management tools and consistent use of the world's best hardware, our network solutions are market-leading.
    Schools

    Products and solutions for school WiFi

    Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

    • 600 schools equipped under the German DigitalPakt scheme
    • Support solution provider also for external systems
    • Partner of the federal states of Berlin and Rhineland-Palatinate
    Customer report
    Products and solutions for school WiFi
    play_en
    Hospitality

    Guest WiFi is a key economic factor

    Every professional host must always offer available high-speed internet. Find out more

    • An excellent WiFi user experience for guests and employees
    • Smart plug-and-play integration to The Cloud platform with clear business processes
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Guest WiFi is a key economic factor
    play
    Healthcare

    Advantage through networking

    Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

    • Planning and construction of structured network cabling with active and passive components independent of telecommunications
    • Easy to implement and cabling work of all kinds (cat, coax, fibre optic)
    • 24/7 monitoring of the entire WiFi structure
    • 24/7 operation of the network infrastructure incl. remote support
    Customer report
    Advantage through networking
    play
    City WiFi

    Achieving the best together

    City WiFi solutions for urban revitalisation. Find out more

    • You can find us in over 100 cities and towns in Europe
    • 5 million people a month use our city WiFi networks
    • Solution provider for the revitalisation of city centres and digital offerings from the city and local trade
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Achieving the best together
    play
    Retail

    Inspire first-class shopping experiences

    WiFi added value applications for retail. Find out more

    • Numerous national and international retailers rely on The Cloud network solutions
    • Marketing applications in WiFi along the customer journey
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Inspire first-class shopping experiences
    play
    Discover our industry solutions that help you work in a future-proof way.
    Discover our industry solutions that help you work in a future-proof way.
    Discover our industry solutions that help you work in a future-proof way.
    Discover our industry solutions that help you work in a future-proof way.
    Discover our industry solutions that help you work in a future-proof way.
    Schools Hospitality Healthcare City WiFi Retail

    Products and solutions for school WiFi

    Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

    • 600 schools equipped under the German DigitalPakt scheme
    • Support solution provider also for external systems
    • Partner of the federal states of Berlin and Rhineland-Palatinate
    Customer report
    Products and solutions for school WiFi
    play_en

    Guest WiFi is a key economic factor

    Every professional host must always offer available high-speed internet. Find out more

    • An excellent WiFi user experience for guests and employees
    • Smart plug-and-play integration to The Cloud platform with clear business processes
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Guest WiFi is a key economic factor
    play

    Advantage through networking

    Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

    • Planning and construction of structured network cabling with active and passive components independent of telecommunications
    • Easy to implement and cabling work of all kinds (cat, coax, fibre optic)
    • 24/7 monitoring of the entire WiFi structure
    • 24/7 operation of the network infrastructure incl. remote support
    Customer report
    Advantage through networking
    play

    Achieving the best together

    City WiFi solutions for urban revitalisation. Find out more

    • You can find us in over 100 cities and towns in Europe
    • 5 million people a month use our city WiFi networks
    • Solution provider for the revitalisation of city centres and digital offerings from the city and local trade
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Achieving the best together
    play

    Inspire first-class shopping experiences

    WiFi added value applications for retail. Find out more

    • Numerous national and international retailers rely on The Cloud network solutions
    • Marketing applications in WiFi along the customer journey
    • 24/7 service and support and effective protection for your data and IT systems
    Customer report
    Inspire first-class shopping experiences
    play

    GET TO KNOW THE CLOUD –
    OUR HOTLINES

    For general enquiries, please contact our Sales team:

    +49 89 419422-0

    Please contact our 24/7 hotline if you have any technical questions.

    This is, of course, free of charge:

    The Cloud Hotline
    0800 222 555 2

    Please contact our international service number if you have any questions from abroad:

    Servicenummer international
    00800 9434 9434

    The Cloud: A LOOK INSIDE THE COMPANY

    About The Cloud

    About The Cloud
    New technologies for the digital lifestyle.
    If you want to take and hold a top position like The Cloud, you have to demonstrate
    responsibility. This is the only way to achieve long-term and sustainable success.
    Find out more

    Careers with The Cloud

    Careers with The Cloud
    Use your power to improve business, society and human well-being.
    Find out what opportunities await you in our company.
    Find out more

    Social responsibility at The Cloud

    Social responsibility at The Cloud
    The Cloud wants to have a sustainable, positive impact on the world and the society we work and live in.
    Find out more

    Company

    ABOUT THE CLOUD

    JOBS

    CONTACT

    Support

    Please contact our 24/7 technical hotline if you have any problems.

    This is, of course, free of charge:

     

    The Cloud Hotline

    Service number 0800 222 555 2
    
International service number 00800 9434 9434 (00800 WiFi WiFi)

     

    The Cloud Support Email

    If you have any technical questions, you can send an email to support@thecloud.eu as an alternative to the hotline.

    Products

    DIGITALPAKT SCHULE WIFI

    RETAIL

    CITY WIFI

    HEALTHCARE WIFI

    HOSPITALITY WIFI

    Legal

    LEGAL INFORMATION

    DATA PROTECTION

    GTC

    General terms and conditions for WiFi use

    THE CLOUD NETWORKS GERMANY GMBH, GERMANY

    THE CLOUD NETWORKS NORDIC AB, SWEDISH

    Contact

    German contact

    The Cloud Networks Germany GmbH
    Leuchtenbergring 3
    81677 München, Deutschland
    Telefon +49 89 419 422 0
    If you require advice or further information, please contact us through our contact form.

     

    Sales

    sales@thecloud.eu

     

    Marketing & PR

    marketing@thecloud.eu

     

    Customer support

    support@thecloud.eu

     

    Recruiting

    hr@thecloud.eu

     

    Contact

    Call us at

    +49 89 419 422-0

    Business hours: Monday-Friday, 08:30-17:00.

    View full list of support numbers.

    Share your feedback or questions with us via email.

     

    Contact us