THE CLOUD - EUROPE'S LARGEST PROVIDER OF PROFESSIONAL WiFi NETWORKS

Watch our film now and find out more about our services.

SMALL AND LARGE CITIES WORLDWIDE AND

COMPANIES USE OUR WiFi NETWORKS

STRENGTHEN THE FUTURE

There are convincing reasons why many leading companies, numerous cities and municipalities and millions of users every month choose The Cloud's WiFi offering: intelligent, secure, fast and reliable networks on a German platform as well as expertise in our five business areas.

Schools Hospitality Healthcare City WiFi Retail

Products and solutions for school WiFi

Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

600 schools equipped under the German DigitalPakt scheme
Support solution provider also for external systems
Partner of the federal states of Berlin and Rhineland-Palatinate

Customer report

Products and solutions for school WiFi — play_en

Guest WiFi is a key economic factor

Every professional host must always offer available high-speed internet. Find out more

An excellent WiFi user experience for guests and employees
Smart plug-and-play integration to The Cloud platform with clear business processes
24/7 service and support and effective protection for your data and IT systems

Customer report

Guest WiFi is a key economic factor — play

Advantage through networking

Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

Planning and construction of structured network cabling with active and passive components independent of telecommunications
Easy to implement and cabling work of all kinds (cat, coax, fibre optic)
24/7 monitoring of the entire WiFi structure
24/7 operation of the network infrastructure incl. remote support

Customer report

Achieving the best together

City WiFi solutions for urban revitalisation. Find out more

You can find us in over 100 cities and towns in Europe
5 million people a month use our city WiFi networks
Solution provider for the revitalisation of city centres and digital offerings from the city and local trade
24/7 service and support and effective protection for your data and IT systems

Customer report

Inspire first-class shopping experiences

WiFi added value applications for retail. Find out more

Numerous national and international retailers rely on The Cloud network solutions
Marketing applications in WiFi along the customer journey
24/7 service and support and effective protection for your data and IT systems

Customer report

Inspire first-class shopping experiences — play

Schools

Products and solutions for school WiFi

Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

600 schools equipped under the German DigitalPakt scheme
Support solution provider also for external systems
Partner of the federal states of Berlin and Rhineland-Palatinate

Customer report

Hospitality

Guest WiFi is a key economic factor

Every professional host must always offer available high-speed internet. Find out more

An excellent WiFi user experience for guests and employees
Smart plug-and-play integration to The Cloud platform with clear business processes
24/7 service and support and effective protection for your data and IT systems

Customer report

Healthcare

Advantage through networking

Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

Planning and construction of structured network cabling with active and passive components independent of telecommunications
Easy to implement and cabling work of all kinds (cat, coax, fibre optic)
24/7 monitoring of the entire WiFi structure
24/7 operation of the network infrastructure incl. remote support

Customer report

City WiFi

Achieving the best together

City WiFi solutions for urban revitalisation. Find out more

You can find us in over 100 cities and towns in Europe
5 million people a month use our city WiFi networks
Solution provider for the revitalisation of city centres and digital offerings from the city and local trade
24/7 service and support and effective protection for your data and IT systems

Customer report

Retail

Inspire first-class shopping experiences

WiFi added value applications for retail. Find out more

Numerous national and international retailers rely on The Cloud network solutions
Marketing applications in WiFi along the customer journey
24/7 service and support and effective protection for your data and IT systems

Customer report

GETTING TO KNOW THE CLOUD - OUR HOTLINES

For general enquiries, please contact our sales team:

+49 89 419422-0

Please contact our 24/7 hotline if you have any technical questions.
This is of course free of charge for you:

0800 222 555 2

If you have any questions from abroad, please contact our international service number:

00800 9434 9434

IN THE COMPANY The Cloud

About us

New technologies for the digital lifestyle.
If you want to take and maintain a leading position like The Cloud, you have to take responsibility. This is the only way to achieve long-term and sustainable success.

Find out more

Career

Use your power to improve the company, society and human well-being.
Find out what opportunities there are in our company.

Find out more

Social responsibility

The Cloud wants to have a sustainable, positive impact on the world and society in which we work and live.

Find out more

BRANCH TOPICS, OUTSTANDING PEOPLE, SUCCESS STORIES

Integration of The Cloud into the Wifirst group of companies

With the acquisition by Wifirst, The Cloud is significantly strengthening its support for customers so that they can maximise the benefits of their IT investments.

Good to know for all WiFi providers:
Our CEO Achim Möhrlein has his say in the FAZ
Good WiFi is not an art, but it's easier said than done.

Article in the e-paper business magazine of the town of Nettetal.

Company

ABOUT THE CLOUD

JOBS

CONTACT

Support

Please contact our 24/7 technical hotline if you have any problems. 
This is, of course, free of charge:

The Cloud Hotline

Service number 0800 222 555 2
 International service number 00800 9434 9434 (00800 WiFi WiFi)

The Cloud Support Email

If you have any technical questions, you can send an email to support@thecloud.eu as an alternative to the hotline.

Contact

German contact

The Cloud Networks Germany GmbH
Leuchtenbergring 3
81677 München, Deutschland
Telefon +49 89 419 422 0
If you require advice or further information, please contact us through our contact form.

Sales

sales@thecloud.eu

Marketing & PR

marketing@thecloud.eu

Customer support

support@thecloud.eu

Recruiting

hr@thecloud.eu

Contact

Call us at

+49 89 419 422-0

Business hours: Monday-Friday, 08:30-17:00.

View full list of support numbers.

Share your feedback or questions with us via email.

Contact

If you are considering a The Cloud solution or simply want more detailed information, fill out the form or call us at +49 89 419 422-0.

The personal data you enter in this form will only be used to process your request. Detailed information on data protection and your rights can be found in our privacy policy.

SMALL AND LARGE CITIES WORLDWIDE AND

COMPANIES USE OUR WiFi NETWORKS

Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

Every professional host must always offer available high-speed internet. Find out more

Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

City WiFi solutions for urban revitalisation. Find out more

WiFi added value applications for retail. Find out more

Building digital education infrastructure is a real labour of love for The Cloud team. Find out more

Every professional host must always offer available high-speed internet. Find out more

Optimal WiFi for patients, residents and visitors – future-proof with WiFi 6. Find out more

City WiFi solutions for urban revitalisation. Find out more

WiFi added value applications for retail. Find out more

GETTING TO KNOW THE CLOUD - OUR HOTLINES

About us

Career

Social responsibility

Integration of The Cloud into the Wifirst group of companies

Breaking News

City WLAN Nettetal from The Cloud

Call us at

Contact