TOTALEnergies

TOTALEnergies

Customer report

At TOTAL in Germany, new technologies are being used that engage with consumers as early as the need-creation phase

In this context, the creation of needs and the transaction increasingly coincide directly.
To this end, TOTAL has expanded the WiFi offer at over 650 locations in Germany from a pure WiFi customer service to its own WiFi channel.

 

This enables TOTAL to increasingly interact with customers throughout the consumption cycle. TOTAL is successfully using the technology of the Hotspot Suite WiFi customer data platform.

 

Connect with The Cloud industry experts

With our Industry Solutions team, you can easily get started and fine-tune your ideas and perceptions.

The personal data you enter in this form will only be used to process your request. Detailed information on data protection and your rights can be found in our privacy policy.

Contact

Call us at

+49 89 419 422-0

Business hours: Monday-Friday, 08:30-17:00.

View full list of support numbers.

Share your feedback or questions with us via email.