Success Story

Louvre Hotels Group

The Louvre Hotels Group is one of the largest hotel groups in the world, bringing together several brands ranging from economy to luxury, such as Première Classe, Kyriad, Campanile and Golden Tulip. As a subsidiary of Jinjiang International, the group is present in over 60 countries with a portfolio of more than 1,600 hotels. Its mission is to offer high-quality hospitality tailored to every type of traveller, whether for business or leisure. By focusing on innovation and sustainable development, Louvre Hotels is committed to enriching the customer experience while respecting local values. With a forward-looking vision, the group continues to expand its international network.

AN INCREASE IN CUSTOMER SATISFACTION

Analysis of WiFi Booking reviews confirms the leap in quality

A detailed analysis of WiFi ratings on the booking platform clearly and unequivocally shows that Wifirst stands out from the competition in all hotel categories, whether budget, mid-range or luxury hotels. This superiority is particularly evident in the complimentary comments from guests, who unanimously highlight the exceptional quality of the WiFi service provided. Users appreciate not only the fast and reliable connection, but also the ease of access and stability of the network, which contributes to a significantly improved stay experience.

 

In terms of WiFi ratings, the average difference between Wifirst and other providers was 0.22 points.

A SKILL THAT ENABLES US TO SUPPORT THE GROUP THROUGHOUT EUROPE

More than 5,000 rooms in Western Europe benefit from Wifirst WiFi

Our presence is strongest in France and the United Kingdom, where we have established strong, long-term partnerships, and we are continuing to expand our relationship with Louvre Hotels in Spain, Italy and Germany. In these countries, we are committed to closer cooperation by developing innovative solutions tailored to the specific needs of each market.

 

True to our WiFi-as-a-Service offering, we are committed to proactively and continuously monitoring all active devices, including switches and WiFi access points, to ensure optimal performance and seamless connectivity. We provide our customers with a range of unique and innovative tools that allow them to view and analyse all their network data in real time. These tools provide comprehensive insight into WiFi usage, device performance and potential anomalies, enabling effective management and informed decision-making to improve the user experience.

 

Thanks to this approach, our customers can not only track the status of their infrastructure, but also anticipate future needs and adapt their services accordingly, ensuring higher customer satisfaction and stronger customer loyalty.

Contact

Call us at

+49 89 419 422-0

Business hours: Monday-Friday, 08:30-17:00.

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